Cast Iron 26cm Casserole Dish

Thank you for reaching out to us regarding your square grill pan. We understand that this cast iron pan requires some maintenance, however, with a little care we're sure you'll find it a pleasure to cook with. Have you viewed our help articles at https://help.prestige.co.uk/hc/en-gb/sections/4410910028957-Common-questions-about-Nadiya-x-Prestige? Please let us know if there's anything else we can assist you with. If you are still unhappy with the grill pan, please reach out to our customer service team.

Thanks for sharing your experience with us. We take pride in providing high-quality products, and we're glad to know that you're pleased with the pans you purchased. It's always rewarding to hear positive feedback from our customers. Regarding the sweepstake, we appreciate your honesty in stating that your opinion has not been influenced by it. We genuinely value all customer reviews, as they help us understand what we're doing right and areas where we can improve. If you have any further questions or need assistance with anything else, please feel free to let me know.

Thank you for your positive feedback on our lovely pans! We're glad to hear that they are easy to clean and heat up quickly on your induction hob. Regarding the saucepan set that you're interested in, we apologise for any inconvenience caused by the stock shortage. We are currently working diligently to replenish our inventory as soon as possible. Once the saucepan set is back in stock, if you've signed up to our alerts then you will receive an automated email update. Thank you for your patience and understanding.

Thank you for sharing your feedback. We appreciate your honesty. It's noted that the weight and cleaning difficulty have been a concern for you. If you encounter challenges in cleaning, we recommend checking our helpful article on cleaning cast iron cookware: https://help.prestige.co.uk/hc/en-gb/articles/4410939515165-How-do-I-clean-my-cast-iron-cookware-. If you have any specific issues or further questions, please feel free to reach out. We aim to provide products that meet your expectations, and your input is valuable for improvement.

Thank you for your positive review! We're thrilled to hear this set meets your expectations in terms of looks, practicality, and ease of use. It's great to know that the different sizes and the inclusion of lids add to the overall practicality. If you ever have more feedback or questions, feel free to reach out. Happy cooking!

Hello Hathodi. It's wonderful to hear that you're enjoying your skillet so much and using it every day since you purchased it! A well-loved skillet can become an essential tool in the kitchen, allowing you to cook a wide variety of delicious dishes. Happy cooking! Regards, Consumer Care Team

Hello Irene. Thank you for the great feedback! We're delighted to hear that you love our skillet. It's versatile, well seasoned, has a great handle, and worth the investment. Happy cooking! Thanks, Consumer Care Team

Thanks for taking the time to leave a review. We are so happy to hear you're pleased with your order and wish you many years of happy cooking. Thanks- Consumer Care

Hello Louise, we're sorry to hear that this Cookware has not performed as expected. We are usually known for exceptional product quality and are disappointed that we did not live up to those exceptions on this occasion. We'd like to understand more about this specific issue and make things right. You'll receive an email from us within the next 2 hours so we can discuss this further, if you can please reply at your earliest convenience. Hazel, Prestige Consumer Care

Hi Sofia. We are very sorry to hear of these problems as this is not what we expect from the Prestige brand. I have just sent a follow up email requesting some details as we are more than happy to assist you with the problems. Thanks- Consumer Care

Hello Steph. Thank you for sharing your review regarding to this pan. Wishing you many years of happy cooking! Thanks, Consumer Care Team